AI App That Converts Accents Launches In Latin America
Krisp has announced the launch of AI Accent Conversion for Latin America, making it the first AI-powered voice provider to offer accent conversion services in the region.
The noise cancellation app supports five Latin American English accents that represent around 85% of Spanish speakers across the major dialect groups in Latin America. This includes Mexican and Central American Spanish, Caribbean Spanish, Andean Spanish, and Standard Spanish.
“By supporting the most widely spoken Latin American English accents, we’re not just improving call clarity but helping to bridge cultural and linguistic gaps in real time,” Davit Baghdasaryan, CEO and co-founder of Krisp, said in a press release shared with POCIT.
AI accent conversion in Latin America
The AI Accent Conversion utilizes real-time modulation changes to transform agents’ accents into the customer’s native accent. Doing this will enable agents and customers to communicate effectively while maintaining their natural tone of voice. It will also help center agents and customers to have improved and clear conversations without altering their identity.
Other benefits of AI Accent Conversion include improving agent productivity, reducing bias against call center agents, enhancing agent interaction, and improving employee and agent satisfaction and well-being.
Krisp’s AI Accent Conversion tool
In April, the app announced that it would convert a speaker’s accent to American English, starting with Indian accents.
Krisp’s co-founder, Arto Minasyan, says the idea was inspired by his experiences when engaging in conversations. “Many people don’t understand my accent even though I am speaking English well. We thought changing accents might help people understand each other much better. We started working on this problem two years ago, and now we are releasing it in beta.”
Krisp’s AI Accent Conversion tool now supports Spanish, Indian, and Filipino dialects, with additional dialects expected to be added this year, including South African and non-US English accents.
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