February 6, 2023

Here’s Why Fans Are Worried About Beyoncé’s Ticketmaster Partnership For Renaissance Tour

Earlier this week, Beyoncé shut down the internet after announcing she would release tickets for her long-awaited world tour. However, many fans were disappointed to discover that the tickets would be released in partnership with Ticketmaster. 

The singer and songwriter – who yesterday made history as the most awarded artist in Grammy history – is set to embark on her most in-demand tour yet for her most recent album, Renaissance.

The demand for tickets was reportedly 800% higher than the supply, leading to Ticketmaster’s platform unexpectedly shutting down – putting the platform at the center of yet another controversy. 

Tickets for the North American leg of the “Renaissance” were made available through Ticketmaster’s Verified Fan system. This platform filters out buyers looking to resell access to ensure more tickets get into the hands of concertgoers. 

Many fans took to social media to voice their disappointment due to Ticketmaster’s website shutting down. Some fans queued for hours before being kicked out at the checkout point.

In response to the crisis, the US senate issued a warning to Ticketmaster following a report that fans may be left empty-handed due to the website’s glitches. As a result, Ticketmaster canceled the general sale because the demand drastically exceeded the supply. 

Many users have even questioned why Ticketmaster’s servers cannot handle thousands of people trying to get tickets. 

“Fan demand already exceeds the number of tickets available by more than 800% based on its registration numbers in the Group A cities,” said Ticketmaster in an online post

“It is expected that many interested fans may not be able to get tickets because demand drastically exceeds supply.” 

This isn’t the first time Ticketmaster has come under fire for not being able to supply tickets to fans sufficiently. Last year, fans were left distraught and disappointed after being denied entry despite purchasing tickets to see Bad Bunny

According to reports, Ticketmaster claims they’re looking to change their ticketing system to avoid similar incidents that have taken place in the past.

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Kumba Kpakima

Kumba Kpakima is a reporter at POCIT. A documentary about the knife crime epidemic in the UK got her a nomination for the UK's #30toWatch Young Journalists of the Year.