In a watershed moment for the global tech industry, more than 150 African content moderators—who have provided moderation services for AI tools used by Facebook, TikTok, and ChatGPT—have voted to unionize, TIME reports. At an event in Nairobi this week, content moderators employed by third-party outsourcing companies voted to establish the first African Content Moderators Union. A long time coming The union’s establishment is the culmination of a process that began in 2019 when former Facebook content moderator Daniel Motaung was fired after attempting to unionize workers at the outsourcing
Tech giant Meta is being sued by content moderators in Kenya, again. On Monday, 43 content moderators filed a lawsuit accusing Facebook’s parent company and two subcontractors, Sama and Majorel of ‘unlawful redundancy’ and discriminatory hiring practices. Meta had contracted Kenya-based firm Sama to moderate Facebook content in eastern and southern Africa. However, Sama closed its content moderation arm in January and announced it would be laying off 260 content moderators when its contract with Meta ends on March 31. The suit claims that redundancy notices were not issued and that Meta and Sama
Content moderation on social media has taken a turn for the worse. Meta has announced that their leading subcontractor for content moderation in Africa, Sama, has officially closed. The third-party contractor, contracted by the owner of Facebook, WhatsApp, and Instagram, has decided to move away from policing harmful content, resulting in several employees without work permits. Following the announcement, 200 employees from the moderation hub in Kenya – representing approximately 3% of the team – will be let go. The news announced on Tuesday, comes months after Meta was sued in East
Mass tech layoffs are shaking up the industry and dominating weekly news headlines. From Twitter’s mass layoffs to Meta announcing that they will cut 13% of its workforce, the industry is facing a ‘stormy winter.’ The H-1B Visa Program Mass tech layoffs have left thousands of employees worldwide in a challenging situation. Many will move on to get other jobs in the industry, whereas workers on temporary visas will not be able to do that. Workers with temporary visas have been left with little to no time to find another
Last month, Kenya’s ICT Minister announced that it had no plans to ban Facebook or shut down the Internet despite reports emerging that the platform is failing to combat hate speech that could lead to election violence. The statement came after Global Witness, an advocacy group, and Foxglove, a non-profit legal firm, released a report stating that Facebook “appallingly failed to detect hate speech ads in the two official languages of the country: Swahili and English.” Although Facebook released a blog post on July 20th that detailed its plans to combat
