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Language Bias in Performane Feedback

Black and Hispanic employees receive lower-quality feedback on their job performance, leading to poor retention, a new study has found. For the second year in a row, Textio’s annual Language Bias in Performance Feedback report found that employees receive personality feedback based on race and gender stereotypes. Last year’s findings showed that women, Black and Hispanic people, and those over 40 systematically received lower-quality and biased feedback at work.  This year, the study investigated the connection between feedback quality and employee retention and found a clear link between the two.