This article was originally published by Carla C. Whyte on Medium. I transitioned from classroom teaching to a remote role in Customer Success in approximately three months. My role was ‘no-code’, meaning I did not need to learn to code in order to be considered for it. I’m naming that my role was ‘no-code’ because there is still some confusion for many people not yet in “tech”, that “tech” is a role. By itself, “tech” is not a role — it is an industry. Much like other industries — healthcare, automotive,