Posts in Tag

Black passengers

Ride-hailing apps like Uber and Lyft have helped to mitigate racial discrimination against Black passengers—at least when it comes to wait times, a new study from Carnegie Mellon University (CMU) has revealed. Researchers found that the technology’s ability to rapidly rematch canceled rides plays a key role in lessening the impact of discriminatory behavior. A Complex Issue with Tech-Led Solutions Historically, Black passengers hailing taxis faced rampant discrimination, often enduring longer wait times or outright rejections.  An academic study had revealed a troubling pattern of discrimination by Uber and Lyft