Content moderation on social media has taken a turn for the worse. Meta has announced that their leading subcontractor for content moderation in Africa, Sama, has officially closed. The third-party contractor, contracted by the owner of Facebook, WhatsApp, and Instagram, has decided to move away from policing harmful content, resulting in several employees without work permits. Following the announcement, 200 employees from the moderation hub in Kenya – representing approximately 3% of the team – will be let go. The news announced on Tuesday, comes months after Meta was sued in East
TikTok’s African moderators are calling out the platform for forcing them to review hundreds of disturbing and graphic videos with little to no psychological help. According to a report by Business Insider, moderators spent hours reviewing graphic videos for less than $3 an hour. From viewing horrific child-abuse material to explicit videos of people dying by suicide, moderators undergo psychological distress because of their jobs. “The devil of this job is that you get sick slowly – without even noticing it. You think it’s not a big deal but it
